Shipments and returns
Your pack shipment
Packages are generally dispatched within 3 days after receipt of payment and are shipped via either a postal service or courier. Fast track delivery is available, and orders placed for this service will usually be despatched within 24 hours of receipt.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order as this reduces your costs. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
We would usually ship products in postal bags, which are secure and help prevents your good getting damaged whilst in transit.
Please see our FAQs section for details on returning products